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For questions about a specific report, ranking, dataset, or country-level result, please contact the respective index partner responsible for that report. For all other inquires, please use the contact form below.

Frequently Asked Questions

  • Yes. The reports, newsletter, and informational resources available through the IIC website are free to access.

  • No. IIC does not offer consulting services directly. However, individual index partners may collaborate with consulting firms or other professional partners that can support organizations with services such as strategy development, implementation, workshops, or applied innovation projects.

  • Yes. IIC welcomes relevant collaboration with researchers, companies, institutions, and policymakers interested in strengthening the role of the customer voice in innovation. Collaboration may include research partnerships, country-level index initiatives, academic projects, workshops, or knowledge-sharing activities.

  • Researchers or institutions interested in developing a new country-level index initiative can contact IIC to discuss possible collaboration with the coalition and its partners.

  • You can contact us through the contact form on this page. Please include your name, organization, email address, and a short description of your inquiry so the message can be directed appropriately.

  • IIC will review incoming inquiries and respond as soon as possible. Response times may vary depending on the nature of the request and the relevant partner involved.