Spanish Innovation Index releases its 2025 Annual Report
The 2025 Spanish Innovation Index (ÍEI) report examines how consumers perceive company innovation across commercial, social, and digital dimensions. Based on more than 25,100 responses covering 131 companies in 21 sectors, the report highlights continued growth in perceived innovation and identifies the leading companies and sectors in Spain.
Two new PhD students join the Danish Innovation Index research team at Aarhus University
Blanka Tóth and Yushu Li have joined the Danish Innovation Index team at Aarhus University as new PhD students. Their research will explore how consumers perceive responsible, digital, and AI-enabled innovation—and what this means for how companies innovate and create value.
Customer-Perceived Innovation Takes the Stage at Frontiers in Service 2026
At Frontiers in Service 2026 in Helsinki, Innovation Index Coalition members Lluís Santamaría, Darius-Aurel Frank, and Timothy L. Keiningham presented research on perceived firm innovativeness, AI-enabled services, and social innovativeness, showing how customer-based innovation measurement continues to inform current debates in service research.
Norwegian Innovation Index Enters New Phase Through Cooperation with Open Innovation Lab of Norway
A new cooperation between NHH, DIG and Open Innovation Lab of Norway will strengthen the Norwegian Innovation Index and support the broader work of the Innovation Index Coalition to advance customer-based innovation measurement internationally.
Highlights from the 4th Spanish Innovation Index 2026 Awards Conference
The Innovation Awards 2026 were presented at the 4th Spanish Innovation Index Conference on March 5, 2026 at the UC3M Puerta de Toledo Campus (Madrid).
PhD Special Call: Decoding Danish Firm Innovativeness from the Consumer Perspective (2 Positions)
Aarhus BSS Graduate School, Aarhus University invites applicants for two three-year PhD scholarships within the research project “Decoding Danish Firm Innovativeness from the Consumer Perspective”, affiliated with the Danish Innovation Index (DII)
5th IIC Summit convened at Universidad Carlos III de Madrid in madrid
The Innovation Index Coalition held a hybrid event in Madrid focused on the Coalition’s own work.
Special Session about firm innovativeness at the AMA Winter Conference 2026
At the AMA Academic Winter Conference 2026, the Innovation Index Coalition took center stage with its special session on “Firm Innovativeness and Service Innovation through the Customer lens”.
Insights from the 3rd Spanish Innovation Index Conference
What makes a company truly innovative? Not its patent count or R&D spend — but how its customers experience it. The 3rd Spanish Innovation Index (IEI) Conference, held March 13 at Campus UC3M Puerta de Toledo in Madrid, brought researchers, practitioners, and policymakers together to explore exactly that question.
Innovation for a Digital and Aging Society Workshop and the 4th Innovation Index Coalition (IIC) Meeting in Madrid.
On May 13-14, 2024, the “Thought Leadership Conference: Innovation for a Digital and Aging Society” in Madrid took place, where we explored and developed valuable ideas that will underpin future academic papers.
The Norwegian Innovation Index wins the 2019 ISSIP Award
The Distinguished Recognition Award is given to submissions that, in the judgement of the ISSIP Award Committee, represent innovative and impactful service designs and implementations from which service innovators around the world can derive inspiration.