Customer-Perceived Innovation Takes the Stage at Frontiers in Service 2026
At Frontiers in Service 2026 in Helsinki, Innovation Index Coalition members Lluís Santamaría, Darius-Aurel Frank, and Timothy L. Keiningham presented research on perceived firm innovativeness, AI-enabled services, and social innovativeness, showing how customer-based innovation measurement continues to inform current debates in service research.
PhD Special Call: Decoding Danish Firm Innovativeness from the Consumer Perspective (2 Positions)
Aarhus BSS Graduate School, Aarhus University invites applicants for two three-year PhD scholarships within the research project “Decoding Danish Firm Innovativeness from the Consumer Perspective”, affiliated with the Danish Innovation Index (DII)