Swedish Innovation Index

The Swedish Innovation Index scores and rank the innovativeness of Swedish companies and organisations based on their customers' perceptions. The Swedish Innovation Index (SII) is unique in that it measures innovation from the customer point of view rather than relying on expert opinions that bypass what customers actually experience.

SII was developed in collaboration between CTF, Service Research Center, and Karlstad Business School, together with NHH, Norwegian School of Economics, Norway, and Fordham University’s Gabelli School of Business, USA. SII was developed within the research profile SISB, Service Innovation for Sustainable Business, funded by The Knowledge Foundation. Read more about: