Customer-Perceived Innovation Takes the Stage at Frontiers in Service 2026
At Frontiers in Service 2026 in Helsinki, Innovation Index Coalition members Lluís Santamaría, Darius-Aurel Frank, and Timothy L. Keiningham presented research on perceived firm innovativeness, AI-enabled services, and social innovativeness, showing how customer-based innovation measurement continues to inform current debates in service research.
Highlights from the 4th Spanish Innovation Index 2026 Awards Conference
The Innovation Awards 2026 were presented at the 4th Spanish Innovation Index Conference on March 5, 2026 at the UC3M Puerta de Toledo Campus (Madrid).